See below the list of frequently asked questions and answers on a particular topic.

Yes, we are regulated by CySEC (Cyprus Securities and Exchange Commission) with License Number 160/11 since 27/12/2011.

To ensure safety of client’s funds, we abide by all the regulatory requirements such as, but not limited to Segregation of Funds, Membership with investor Compensation Funds.

We offer a wide range of payment options such as Visa, Mastercard, Maestro, electronic payment methods, bank wire transfer.

Login to Client Zone from our website and click on deposit button. Choose the amount to deposit and the payment method. Click the blue “apply” button.

All withdrawals are processed back to the original source of the deposit e.g., if you deposited via credit card, your initial withdrawals will be sent back to the same card up to the value of your initial deposit. Any additional profit will be sent to you bank account.

Login to Client Zone from our website and click on Withdrawal button. Enter the amount you wish to withdraw. Fill in requested details. Click the blue “apply” button

Yes, you can, if your free margin in trading account exceeds the sum of your withdrawal amount along with payment charges.

Usually Bank wire takes up to 5 working days and Credit Cards takes up to seven (7) working days.

We do not charge any fees for deposit or withdrawals. However, Clients are suggested to consult their bank for banking fees, especially in case of wire transfers.

It is a 3-digit code on the reverse side of your card, which is used to authenticate card payments. Never disclose this code to anyone and ensure to hide whenever providing scanned copies of your card to anyone.

Unfortunately, no. All deposits must be made from our client’s own bank account.

The Company is required to verify the identity of our clients as per our governing legislation and Anti money laundering requirements.

Clearly scanned copy of Proof of Identification (government issued identification document such as passport/ID card/driving license) & Proof of Address (such as Utility bill/Bank Statement, which is not older than 6 months, showing your full name and permanent address of residence.)

*Clients are obliged to provide further documentation, if required.

Unfortunately, no. However, you can open an additional account with base currency of your preferred choice, from the available list.

Yes, we have mobile apps for both Android and IOS.

We offer maximum 1:30 leverage for retail clients, depending upon on the underlying asset.

No, you will never lose more than your deposited amount. In case your account balance becomes negative due to unfavourable market movement, we will set your account balance back to zero.